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Kosher Ketjap Manis - 250 ml
Kosher Ketjap Manis - 250 ml
$14.00
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Shipping Information & Policies
All prices are on our web site match our vendor's prices and shipping charges. Since items are shipped from individual vendors, you will be paying shipping as per each vendor's shipping charges. Each vendor determines what their shipping costs may be. Shipping for ice cream, cheeses and meat will have an added expense of being overnighted to you.

As a result, when you checkout your shipping may be more expensive than you expected.

We will forward the vendor your order as soon as we receive notice of it via email. There will be delays in processing your order if you do not include your address when you check out via paypal. This will make your order "seller protection ineligible" which protects us from fraudulent claims. If that occurs, we will email you with information on how to reprocess your order. This may delay your order up to 1 week.

We will ship your order to the shipping address that you entered when you checked out; this address may be different than your home address or billing address. You may email us with any changes on where you might like the package to be shipped to and we will try to honor them. The best way to ensure this happens is to login to your account and change the shipping information in your order. However, we are not responsible if an error is made due to a delay in the order being shipped. For example, on December 1 upon checkout, you enter that the order should be shipped to One Main Street but email us on December 3 that the package should be mailed to 23 Washington Street. We may mail the package to you on December 8 to One Main Street the address on the invoice.

We are not responsible for delays in your order by the vendor who will ship your order to you. The 4-7 days ground shipping is a guideline; for example, shipping from NY-LA takes 1 week. It sometimes takes a vendor 3 days to process an order. In addition, koshergourmetmart.com will not be held responsible, if you do not note in checkout or via email (to alyssa@koshergourmetmart.com) a date when you need your order by.

When your order ships we will email you a tracking number as soon as possible so you can track your package. We will also try to email you daily updates or when there is a change in status. When the package is delivered, we will email you to let you know that it it has been delivered so you know it has been delivered. It will also make you aware that we know it has arrived. We will not issue refunds for any package that we have proof of delivery from Fedex, US Mail (USPS) or UPS. We will investigate any claims (of the item being stolen) and try to locate your package if you report it was not received (even if we have received proof of delivery.) This must take place within 1 day of the reported delivery, preferably the same day (or that evening). If you claim you have not received it after 1 day has passed, we will not be able to do anything to assist you and will not offer you a refund under any circumstances. For example, FEDEX has delivered your package on December 1. If you report to us after December 3rd that the package has not been delivered, we will report it to the shipper but most probably will be unable to assist you further.

In addition, if you are expecting an order of cheese or another perishable items, we will not refund to you any part of your order due to a wrong address supplied to us, or if you are not home when it is delivered. Please see our return policy for more details.

Some of our vendors have shipping included in the price or free shipping. Some have special deals if you order a certain amount of product. See below for more information:

Companies with Free Shipping

Companies with Free Shipping
for Orders Over a Certain Amount

  • Isroil: If you buy 8 or more bottles of Isroil olive oil, shipping is free.
  • Wild Thymes - shipping over $100 is free

Companies with Flat-Rate Shipping

  • King David Coffees - Shipping is a flat fee of $5.95 regardless of the number of items ordered.

Other Vendors

For all other vendors, shipping costs go down proportionally as you order more items.
For example, if you want to buy cheese, shipping costs for one pound will be nearly the same as shipping costs for 10 pounds, so the shipping will be proportionally less with a larger order from the same vendor.
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